Installed app mode
Web Push on iOS requires a Home Screen app and explicit permission. Background execution and custom closed-app sounds remain constrained by iOS.
- Always install app.ventex-connect.com
- Fully close the app after major updates
- Reopen the Home Screen app once if it shows an old state
Do not clear browser data prematurely
Local device identity and protected state are bound to the browser context. Clear website data only after organisational approval and a secured device transfer.
NEED MORE HELP?
Contact supportEscalate safely.
Provide time, device and observed behaviour—never passwords, keys or confidential messages.